Dedicated IT’s Service Desk is more than just a couple of technically-savvy people answering the phones. It’s an entire suite of services, people, processes and systems that, when stitched together, provides organizations with award-winning, industry focused professional IT management. On top of getting access to completely scalable, enterprise-strength IT management, our data-driven support enables us to identify pain points, growth opportunities, and revenue savings that help your business fire on all cylinders.
Getting more done requires more resources. But sometimes, you don’t have the bandwidth to spend time finding, training, and managing the people necessary to ensure the high-level of customer service your staff deserves. Why not spend a fraction of the time and cost for a proven, turn-key solution? Whether you need to tackle a big initiative or shuffle day-to-day support off of your IT staff’s plate, co-managed services from Dedicated IT is the perfect solution for a business that needs to scale their IT quickly and effortlessly.
Losing data costs you. Whether in time, productivity, or dollars, data loss at any scale impacts your business and your reputation. At Dedicated IT, we take data protection seriously. The integrity of your data is our #1 goal, but we understand that RTO and RPO are just as important to a functioning business. That’s why we design data protection that works for you. When it comes to data security and integrity, Dedicated IT pulls out all of the stops. Our goal is to first understand how your business consumes data, what compliance requirement exists and the impact of downtime or data loss. From there we can design a solution that meets your RTO and RPO requirements. Or if you’re looking for an easier, hands-off approach, you can deploy Dedicated IT’s “Best Practice” data protection standards.
Have you been looking for a way to simplify your IT, or to break free of the hardware buying cycle? IT hosting solutions might be what you’re looking for. Hosting solutions from Dedicated IT help you deliver a more reliable end-user workflow experience that is less dependent on individual hardware or location. We’ve been delivering such solutions since 2005, with special expertise in industries like healthcare and hospitality. Whether you are trying to move away from large capex hardware purchases, support a dynamic workforce, or simply need to outsource management, Dedicated has a hosting solution that can help you squeeze out more productivity and reliability from your IT infrastructure while reducing overall cost.
Your security journey requires a 360 degree understanding of your digital and physical footprint; a deep understanding of what makes up your posture, and exposure. Most business leaders are overwhelmed by the marketplace of products all claiming to solve all your problems. That’s why we approach security with a wide spectrum of focused services and compare your security against a baseline measure of risk.
Microsoft 365 is a cloud-based subscription service that brings together all of your favorite productivity tools in one simple to manage platform. While almost every business is familiar with Microsoft 365, not every business is getting the most out of it. That’s where Dedicated IT comes in. As a Gold Microsoft Partner, we are extremely familiar with the in and outs of Microsoft products, from deployments to data security and management. We’ve used our expertise to help businesses get the most out of Microsoft 365 while simplifying management. Even if your Microsoft 365 is up and running, you could be paying thousands of dollars every month for licenses you don’t even need. With Dedicated IT managing your Microsoft 365 environment, we can bolster best in class security, accelerate end-user adoption, and fast track migration and consolidation, and stay on top of the resources you need, all while maximizing what you’ve invested.
How people communicate and collaborate is changing. Just recently, we’ve all seen a surge in video and teleconferencing the likes of which we never could have predicted. Now more than ever, we are aware of just how important it is for businesses to have a variety of communication options to meet their customers, and their staff, wherever they work best. With a sea of options available, how can you find the right ones for your business? That’s what we’re here to help you with. Dedicated IT can help you navigate the changing interaction paradigm, understand the newest technologies, all while ensuring your business’ security, compliance, or data protection are in check.
The Health Insurance Portability and Accountability Act (HIPAA) Security Rule requires that covered entities and their business associates conduct a risk assessment of their healthcare organization. A risk assessment helps your organization ensure it is compliant with HIPAA’s administrative, physical, and technical safeguards. Dedicated IT provides practices of all shapes and sizes gain HIPAA compliance and offers services on various levels of needs. Whether you’re needing a security risk assessment, or execution on a remediation plan, we’re ready and able to help.